I found a phone in the Black Fork River in Loundonville, Ohio. It was down in the mud and in one of your phone cases. Long story short, I opened it up, got the phone to charge and low and behold, the last phone call on it and last text messages go back to July 2015. It had been in river three years, through a couple major floods, freezing temps, etc...
"To wrap up this long story, my phone traveled from Munising to Marquette (about 40 miles) in the waters of Lake Superior over the span of about 9 days. Your watertight case was the reason it was able to make this journey and survive, no worse for wear!I wanted to make sure to let your company and other people know how well built your product is to be able to withstand such a journey and keep my phone safe and dry!
Great quality. I was using one of their product instead of my military issued gear. It finally took it's lasting blow from years of hard use. I loved that backpack. I purchased it from a retailer and literally used it for everything. Everyday use, travel, military orders and outdoor adventure. Thanks for honoring the lifetime warranty Outdoor Products!
I have 3 of their 2 liter bladders (i do a lot of desert hiking and need to carry a lot of water sometimes). I had a small pinhole in one after my last hike. I sent them an email and a photo and the stood behind it and sent me a new one. I will continue to buy products from Outdoors because their customer service is so good.
I bought my backpack couple years ago, few things broke within the next year, like shoulder strap, zipper, ripped pocket etc.. I contacted customer service, returned the backpack without any receipt, they sent me a brand new one within a week, no questions asked!
After a few years of every day use, the zipper on my Outdoor Products backpack began to come apart slightly. I contacted the company, and they could not have been more wonderful about replacing it free of charge. AMAZING customer service and top-rate products!